1. Who we are
Sungati Entertainment is a gaming brand of T & D Technologies (“we,” “us,” or “our”). T & D Technologies is responsible for the information we handle as described in this policy.
This policy covers sungati.com and Sungati Entertainment games that link to it, including Sugarfall and Carpet Cleaner. A game published for another developer may have its own policy, identified in that game and its store listing.
Features vary by game and version. Current development builds of Sugarfall and Carpet Cleaner store progress locally and do not have live advertising or in-app purchasing enabled. The advertising and purchase sections describe our planned ad-supported Google Play releases and apply when those features are enabled.
For privacy questions, contact sungatientertainment@gmail.com.
2. Information we handle
- Game progress and settings
- Our current games save progress, virtual currency, upgrades, and preferences such as audio settings on your device. These local saves are not automatically uploaded to a Sungati account or cloud-save service. Our current games do not require a Sungati player account.
- Advertising and technical information
- In ad-supported releases, Google AdMob processes device and advertising identifiers, IP address (which can indicate approximate location), app and ad interactions, and diagnostic information. See the advertising section below.
- Purchase information
- When you make an in-app purchase, the game can receive product identifiers, purchase tokens or order references, purchase status, and information about the items you own. This information is used to provide or restore purchased content and prevent fraud.
- Information you send us
- If you contact us, we receive your email address and the message, attachments, or other information you choose to provide. We use this to respond, investigate problems, and handle privacy requests. Please do not send passwords or full payment-card details.
- Website requests
- Cloudflare hosts and protects this website and processes connection information, such as IP address, browser or device information, requested URLs, and request times, to deliver pages and prevent abuse. Our website does not include advertising or third-party analytics scripts, or set advertising cookies.
We use information to provide game features, remember preferences, deliver purchases and optional ad rewards, measure and troubleshoot advertising, respond to support requests, protect against abuse, and meet legal obligations.
3. Ads & privacy choices
Our ad-supported game releases use Google AdMob. Ads may include rewarded ads that provide an in-game benefit when you choose to watch them.
Google’s Mobile Ads SDK collects and shares IP addresses, device or account identifiers (including the Android advertising ID and app set ID where available), app and ad interactions, and diagnostics. Google uses this information to deliver and measure ads, prevent fraud, and, where permitted by your choices and applicable rules, personalize ads. Non-personalized or limited ads can still involve data processing for delivery, measurement, and fraud prevention.
For ad-supported releases, where consent is required, we obtain it before the relevant ad processing begins and provide a way to review or withdraw it. In a release with a consent form, use the privacy options provided with that form. You can also manage your advertising ID in Android’s privacy or advertising settings and review Google’s ad personalization controls. Available controls depend on your device, region, and Google account.
Read Google’s Privacy Policy and how Google uses information from apps that use its services. Selecting an advertiser’s link takes you to that advertiser’s service, which has its own privacy practices.
4. In-app purchases
Our games may be free to download and offer optional in-app purchases. For purchases made through Google Play, Google processes your payment under its own terms and privacy policy. We do not receive your full payment-card number or card security code.
Purchase information available to the game is used to confirm transactions, grant or restore entitlements, resolve purchase problems, and prevent fraud. If you contact us about a purchase, we may ask for the relevant order reference so we can investigate.
Deleting a game or its local data does not erase Google’s purchase records or automatically cancel a subscription. If you purchase a subscription, manage or cancel it through Google Play’s subscription settings.
6. Retention & deletion
Local game data remains on your device until you reset it, clear the app’s storage, or uninstall the game, subject to any backup or restore settings provided by your device or operating system. These actions may permanently remove progress. We cannot remotely erase a local save from your device.
Support messages and information you provide are kept while needed to handle your request and any related issue. We delete or de-identify them when they are no longer needed, unless a legal obligation, dispute, security investigation, or fraud-prevention need requires retention. Any records we retain for those reasons are limited to that purpose and kept only as long as needed.
Ad, payment, and hosting providers retain the information they process according to their own policies and legal obligations. Clearing a local save does not remove information held by Google or another provider; use that provider’s privacy controls or contact it directly.
Request access or deletion
Email sungatientertainment@gmail.com with the subject “Privacy data request.” Include the game name and describe your request. For support correspondence, contact us from the email address you used previously if possible.
We may ask for information reasonably needed to verify the request. We will explain any information we must retain and why. Please do not send a password or full payment-card details.
7. Security & international processing
We use reasonable safeguards appropriate to the information we handle, including HTTPS for this website and limiting access to support correspondence. Google reports that Mobile Ads SDK data is encrypted in transit using TLS. No method of storage or transmission can guarantee absolute security.
Our service providers operate internationally, so information they process may be handled outside your country. Their privacy policies explain their processing locations and transfer safeguards.
8. Your rights
Depending on where you live, you may have rights to access, correct, delete, or receive a copy of personal information, restrict or object to processing, withdraw consent, or opt out of certain advertising uses. Contact us using the address below to exercise rights relating to information we control. You may also complain to your local data-protection authority.
Where a legal basis is required, we process information to provide requested services, with consent where required, to pursue legitimate interests such as support and fraud prevention, or to comply with legal obligations. Withdrawing consent does not affect processing that was lawful before withdrawal.
9. Age & children’s privacy
Our games covered by this policy are intended for players aged 16 and older and are not directed to children under 13. We do not knowingly collect personal information from children under 13, or below a higher age where parental authorization is required by applicable law.
If you are a parent or guardian and believe a child has provided us with personal information, please contact us with the game name and relevant details. We will investigate and take appropriate steps to remove information we control. If a future game is intended for a younger audience, its privacy information and data practices will be updated for that audience.
10. Changes to this policy
We may update this policy as our games, providers, or legal requirements change. The date at the top shows the latest revision. Where required, we will provide additional notice or request consent for material changes.
11. Contact us
T & D Technologies · Sungati Entertainment
Privacy contact: sungatientertainment@gmail.com
Website: sungati.com